Technical
- I'm not seeing the rewards I've earned!
- What devices are supported?
- Can I play on multiple devices and will it save my progress?
- Can I Change My Username?
- Why is my gold showing as negative?
- Why are my mission notifications not going away?
- Unable to claim Achievements
- Error Code - SACR11
- My Game Keeps Freezing
- My Game Keeps Crashing
- Cannot access the Store
- Characters not saved after summoning Souls
- I can't sign in with my Facebook account
- I have completed Body Bags and The Banshee in Night City with 100% HP many times, but the Skull Challenge never completes!
- My Skull Quest is showing it’s ready but I get kicked out to the character select screen when I try to play!
- I forgot my password!
- I bought a new phone. How can I continue playing on a new device?
- I’m not seeing any of the new events and my store is only showing the old stuff!
- I’m stuck at level 99 with 100% progress but it’s not letting me level up!
- I purchased a character from the Frontier Store and I can’t find the soul in my Book of Souls!
- I accidentally sacrificed an important character!
- The game crashed and I didn't receive my Vortex reward from Sacrifice!
- The game crashed while I was upgrading my characters/talismans!
- Why didn’t I get the higher reward in the Arena/Gauntlet?
- I didn’t get any Arena and Gauntlet rewards!
- Our Clan Leader has stopped playing, but the clan is active. How can we take over the clan?
- I need help completing a certain level!
- How do I report a bug?
- Why is there no sound on my iPhone / iPad?
- Do I need to be connected to the internet in order to play?